Commercial Property Management
Orca Realty Inc. is proud to announce the expansion of our management services to include complex commercial properties, building on our longstanding success in residential property management. Our dedicated commercial team brings over a decade of combined experience managing large-scale, high-profile developments such as Metrotown and The Amazing Brentwood mixed-use high-rises.
With a strong foundation in both operations and tenant relations, we are fully equipped to deliver strategic, time-sensitive management for our commercial clients. Most recently, Orca Realty successfully added a commercial asset in Surrey, BC to our growing portfolio, marking another milestone in our commitment to excellence.
We are actively expanding across the Lower Mainland, providing expert commercial management services in Vancouver, Burnaby, Coquitlam, Surrey, Langley, and surrounding areas.For all commercial property management inquiries, please contact us at [email protected].
Partner with one of BC’s trusted commercial property management experts.
Whether you own a retail plaza, office building, or industrial site, we deliver tailored solutions that drive occupancy, reduce expenses, and protect your investment.
Our Services
1. Financial Management & Reporting
Collect rent and operating cost recoveries (e.g., CAM, taxes, insurance)
Manage accounts receivable and payable
Prepare monthly, quarterly, and annual financial statements
Provide owner reporting packages including income/expense statements
Develop and manage annual operating budgets
Forecast capital expenditures (CAPEX) and manage reserve funds
Coordinate year-end reconciliations (e.g., triple net/CAM adjustments)
2. Lease Administration
- Administer all lease obligations and ensure compliance
- Maintain critical lease dates (renewals, options, escalations)
- Coordinate rent increases per lease terms (e.g., CPI or step-ups)
- Review and abstract new lease agreements
- Enforce tenant responsibilities and operating covenants
3. Tenant Relations & Retention
- Serve as the main point of contact for tenant concerns or requests
- Respond to service calls and resolve issues promptly
- Conduct regular tenant satisfaction check-ins
- Coordinate tenant improvements or space modifications
- Promote tenant retention and lease renewal discussions
4. Maintenance & Operations
- Schedule and supervise regular property maintenance and inspections
- Oversee building systems (HVAC, plumbing, electrical, elevators)
- Coordinate janitorial, landscaping, snow removal, and waste services
- Manage preventative maintenance schedules
- Respond to emergencies and coordinate after-hours service
5. Contractor & Vendor Management
- Hire and oversee service contractors and trades
- Solicit bids and negotiate vendor contracts
- Ensure contractor compliance with insurance, safety, and performance standards
- Conduct quality control inspections
6. Capital Projects & Improvements
- Plan and manage capital improvement projects (e.g., roofing, paving, façade upgrades)
- Obtain competitive pricing and manage construction timelines
- Ensure completion in accordance with budgets and specifications
- Coordinate permit applications and regulatory approvals
7. Property Marketing & Leasing Support (if applicable)
- Assist with marketing vacant units or spaces
- Coordinate with leasing agents or brokers
- Prepare unit turnovers and ensure show-ready condition
- Support new tenant onboarding and move-in logistics
8. Legal Support & Enforcement
- Serve notices for lease violations or defaults
- Coordinate with legal counsel for evictions or legal disputes
- Enforce lease terms and recover outstanding balances
- Provide documentation and testimony if required
9. Owner Communication & Strategic Advising
Provide regular communication and status updates
Advise on value-add opportunities and repositioning strategies
Benchmark property performance against market comparables
Support long-term asset planning and portfolio strategies
FAQs (frequently Asked Questions)
Q: Can Orca Realty assist with creating a leasing plan for large-scale commercial properties?
A: Yes. Our experienced commercial agents leverage in-depth market knowledge and real-time rental data to develop tailored leasing strategies for large-scale properties. We create comprehensive marketing and financial plans designed to maximize occupancy, attract qualified tenants, and ensure long-term revenue stability. From pricing and positioning to lease structuring and phased absorption planning, we provide a full-service approach to successful lease-ups.
Q: How does Orca Realty Inc. ensure tenant issues are effectively resolved?
A: Our commercial property managers are highly knowledgeable in the interpretation and enforcement of commercial lease agreements. When issues arise, we diligently reference the appropriate lease clauses to ensure fair and contractually sound resolutions. With extensive experience negotiating on behalf of institutional landlords and sophisticated ownership groups, our team is equipped to manage disputes professionally and proactively—protecting our clients’ interests while maintaining positive tenant relationships.
Q: What is Orca Realty Inc.’s process for managing ongoing maintenance and capital improvements?
A: Our process begins with a thorough review of the approved property budget to determine available funds for maintenance and capital projects. We maintain detailed records of all service contracts, invoices, and contractor information within our management database for full transparency and accountability. Throughout each project, our team actively coordinates with contractors and, when necessary, engages tenants to ensure minimal disruption and timely, high-quality completion. Regular site visits and progress updates allow us to effectively oversee all aspects of the work from initiation to closeout.